Terms of service
Terms of Service
Last Updated: October 8, 2026
Welcome to PawJourney.
These Terms of Service apply to your use of https://pawjourneyco.shop/ and to purchases made through our online store.
By placing an order, you agree to these Terms, subject to any mandatory consumer rights that apply in your country.
Store Information
Store Name: PawJourney
Website: https://pawjourneyco.shop/
Email: william_quint@mail.com
Phone: +1 404-241-8546
Business Address:
4642 Jackybell Trl
Decatur, Georgia 30034
United States
Products
We make reasonable efforts to display products, descriptions, dimensions, materials, colors, and photographs accurately.
Screen settings and photography may cause minor differences in color or appearance.
Product availability may change without notice.
Prices
Prices displayed on our website may be shown in different currencies depending on customer location and store settings.
The applicable product price, shipping charge, tax, and other applicable charges will be displayed before the customer confirms the order.
Orders
Submitting an order constitutes an offer to purchase the selected products.
We may refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, payment failure, or an obvious technical error.
If we cancel an order after payment has been collected, the applicable payment will be refunded.
Payment
Payment must be successfully authorized before an order is fulfilled.
Available payment methods are displayed during checkout.
Processing and Delivery
Orders are normally prepared within 3 business days.
After dispatch, standard delivery normally takes approximately 7–12 business days.
We may use FedEx, DHL, or other established shipping providers.
Orders of US$50 or more, or the checkout-currency equivalent, qualify for free standard shipping.
Orders below this amount are charged US$7, or the checkout-currency equivalent, for standard shipping.
Estimated delivery times are not guaranteed where delays arise from customs, carriers, weather, public holidays, government action, or circumstances outside our reasonable control.
Returns, Cancellations, and Refunds
Returns, cancellations, statutory withdrawal rights, and refunds are governed by our Return & Refund Policy and applicable consumer law.
Nothing in these Terms removes or limits mandatory consumer rights available to customers in the United Kingdom, Germany, the European Union, or another applicable jurisdiction.
Product Conformity and Consumer Rights
Products must conform to the contract and applicable consumer law.
EU customers, including customers in Germany, may benefit from a minimum two-year statutory guarantee for qualifying faulty or non-conforming goods. UK customers retain their applicable statutory rights.
Intellectual Property
The PawJourney name, website design, original written content, graphics, logos, photographs, and other original materials on this website may be protected by intellectual property laws.
They may not be copied, reproduced, distributed, or commercially exploited without authorization, except where permitted by law.
Prohibited Use
Customers may not use the website for unlawful activity, fraud, attempts to interfere with website security, unauthorized access, malicious code, or infringement of another person's rights.
Third-Party Services
Our store may use or link to third-party services, including payment providers, Shopify, shipping providers, analytics services, and social media platforms.
Those third parties may operate under their own terms and privacy policies.
Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection law.
To the maximum extent permitted by law, PawJourney will not be responsible for indirect or consequential loss that was not reasonably foreseeable.
Governing Law and Consumer Protection
These Terms are intended to operate in accordance with applicable law.
If you are a consumer in the United Kingdom, Germany, or another jurisdiction with mandatory consumer protections, nothing in these Terms deprives you of protections that cannot legally be waived by contract.
Changes
We may update these Terms from time to time.
The current version will be published on this website together with the date of the most recent update.
Contact
PawJourney
4642 Jackybell Trl
Decatur, Georgia 30034
United States
Email: william_quint@mail.com
Phone: +1 404-241-8546
Website: https://pawjourneyco.shop/